Advancing team culture: workforce effectiveness during COVID-19 and beyond – Part 2

Despite the challenges COVID-19 has posed to health care teams, these teams have proved resilient and innovative during the crisis. However, sustaining and building on the improvements these teams have made means creating a lasting culture of teamwork. In part two of this three-part series, we consider the role of communication and conflict management in establishing this culture.
 
Guest speakers:
Robert Dean, DO, MBA
Senior Vice President
Performance Management
Vizient
 
Katie Davis, RN, MS-HSM
Clinical Workforce Solutions Intelligence Director
Vizient
 
Moderator:
Tomas Villanueva, DO, MBA, FACPE, SFHM
Associate Vice President
Clinical Resources
Vizient
 
Show Notes:
[00:17] Nurturing the continued development of effective teams
[01:42] Importance of two-way communication to innovation
[02:53] Dealing with disruptive team members
[09:43] Building the foundation of a team-based culture: leadership
 
Links | Resources:
Vizient playbook: Advancing team culture for workforce effectiveness Click here
“Disruptive and Toxic Behaviors in Healthcare (Holloway, Kusy) Click here
Leading Frontline COVID-19 Teams: Research-Informed Strategies (Kerrisey, Singer—NEJM Catalyst, September 2020) Click here
What Healthcare Workers Need from Leaders in COVID-19 Crisis (Ratanjee, Foy – Gallup, April 2020) Click here
Diversity Still Matters (Dolan, Hunt, Prince, Sancier-Sultan—McKinsey & Company, May 2020) Click here
“Implementing Optimal Team-Based Care to Reduce Clinician Burnout” (National Academy of Medicine discussion paper – September 17, 2018) Click here
“Association Between Provider Engagement, Staff Engagement, and Culture of Safety” (Journal of Healthcare Quality, July/Aug 2020) Click here
Toxic Workplace!: Managing Toxic Personalities and Their Systems of Power (Kusy, Holloway). Book ordering information: Click here
 
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Advancing team culture: workforce effectiveness during COVID-19 and beyond – Part 1

During the COVID-19 pandemic, the health care workforce has shown resiliency and agility in the face of unprecedented challenges. Yet, sustaining and improving on the advances made in the past year means building a culture of teamwork. In part one of our three-part series on workforce effectiveness, we examine what has hindered effective teamwork in the past, the challenges posed by COVID and how teams can sustain the efforts they have made and improve on those efforts in the future.
 
Guest speakers:
Robert Dean, DO, MBA
Senior Vice President
Performance Management
Vizient
 
Katie Davis, RN, MS-HSM
Clinical Workforce Solutions Intelligence Director
Vizient
 
Moderator:
Tomas Villanueva, DO, MBA, FACPE, SFHM
Associate Vice President
Clinical Resources
Vizient
 
Show Notes:
[01:30] Inhibitions to team-based care
[04:07] Effect of the pandemic
[06:16] The team defined
[07:29] Characteristics of effective team-based care
[10:27] Benefits of team-based care
[11:34] Approaches that need to continue
 
Links | Resources:
Vizient playbook: Advancing team culture for workforce effectiveness Click here
“Disruptive and Toxic Behaviors in Healthcare (Holloway, Kusy) Click here
Leading Frontline COVID-19 Teams: Research-Informed Strategies (Kerrisey, Singer—NEJM Catalyst, September 2020) Click here
What Healthcare Workers Need from Leaders in COVID-19 Crisis (Ratanjee, Foy – Gallup, April 2020) Click here
Diversity Still Matters (Dolan, Hunt, Prince, Sancier-Sultan—McKinsey & Company, May 2020) Click here
“Implementing Optimal Team-Based Care to Reduce Clinician Burnout” (National Academy of Medicine discussion paper – September 17, 2018) Click here
“Association Between Provider Engagement, Staff Engagement, and Culture of Safety” (Journal of Healthcare Quality, July/Aug 2020) Click here
Toxic Workplace!: Managing Toxic Personalities and Their Systems of Power (Kusy, Holloway). Book ordering information: Click here
 
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Spotify
Android
Google Podcasts
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Update on MACRA Rule 2021 – Part 2

This is Part 2 of our discussion on the latest MACRA Rule for 2021. Leading experts from Sg2 discuss the issues that affect reimbursement for medical and clinical practices, including Advanced APMs and what they could mean for you.
 
Guest speakers:
Valinda Rutledge, MBA, MSN
Fellow
Sg2
 
Madeleine McDowell, MD
Principal, Intelligence
Sg2
 
Moderator:
Tomas Villanueva, DO, MBA, FACPE, SFHM
Associate Vice President
Clinical Resources
Vizient
 
Show Notes
[00:44] Advanced Alternative Payment Models (aAPMs)—descriptions, developments
[06:44] Outpatient Prospective Payment System (OPPS)—changes
[08:16] Accountable Care Organizations (ACOs)—changes, options
[11:19] Alternative Payment Model Performance Pathway (APP)—measures, options
[12:22] Ramifications of elimination of Inpatient Only (IPO) list
[14:06] Medicare Physician Fee Schedule—developments
[15:44] Three themes from CMS continuing
 
Links | Resources:
Program handout from December 9, 2020 webcast: Click here
Link to December 9 webcast: Click here
CMS website on MACRA and QPP Click here
 
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Update on MACRA Rule 2021 – Part 1

For physician and clinician leaders, this episode provides the latest information on regulatory activities, including the final MACRA Rule for 2021, that will impact reimbursement. We will discuss changes to the Quality Payment Program, E&M Codes and the Merit-based Incentive Payment System (MIPS), along with the MIPS Value Pathways (MVPs). This is information crucial to physicians and clinicians.
 
Guest speakers:
Valinda Rutledge, MBA, MSN
Fellow
Sg2
 
Madeleine McDowell, MD
Principal, Intelligence
Sg2
 
Moderator:
Tomas Villanueva, DO, MBA, FACPE, SFHM
Associate Vice President
Clinical Resources
Vizient
 
Show Notes:
[01:58] E&M Code changes: background, rationale, details—after years of development
[06:56] Virtual health changes
[10:38] Expanding scope of practice and team-based care
[12:21] The MACRA Rule—details and ramifications
[16:16] Uncontrollable circumstances – applying for adjustments
[16:45] Merit-based Incentive Payment System (MIPS) update
[20:47] MIPS Value Pathways (MVPs)
 
Links | Resources:
Program handout from December 9, 2020 Vizient Medical Leadership Series webcast: Click here
Link to December 9 webcast: Click here
CMS website on MACRA and QPP Click here
 
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Spotify
Android
Google Podcasts
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