Achieving a highly reliable organization — Part 2

On this episode, we continue our discussion on high reliability and how it can transform the system failings that cause clinical errors. Two leading experts examine health care organizations that have used the principles of high reliability to reduce dangerous errors such as pressure ulcers and drastically improve their care over a number of clinical indicators.

 

Guest speakers:

David Munch, MD

Senior Principal

Vizient

 

Bradley Schultz, MBA

Principal

Vizient

 

Moderator:

Tomas Villanueva, DO, MBA, FACPE, SFHM

Associate Vice President

Clinical Resources

Vizient

 

Show Notes

[00:17] Principles of high reliability

[05:10] Importance of having a team at work

[05:35] Reliability in the front lines

[07:17] Example of Northwestern Memorial Hospital

[08:11] Example of Nebraska Medicine

[08:49] Example of New Hanover Regional Medical Center

 

Links | Resources:

Evidence Brief: Implementation of High Reliability Organization Principles (NIH) Click here

HRO Development Services – Achieving a high reliability organization (Munch) Click here

The Future of Health Care (Vizient page) Click here

High Reliability (AHRQ) Click here

 

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