Anticipating digital transformation, Part 1

In this episode, we explore the need for health care organizations to excel in the digital health space. Consumers are demanding that health care provide similar digital experiences as huge organizations such as Amazon and Walmart. Hospitals and clinical practices excel in delivering care by nature but are challenged to keep pace with digital solutions to their patients.


Guest speakers:

Kenneth Holmen, MD

President and CEO

CentraCare Health


Crystal Mullis, RN, MBA, MHA

Vice President and General Manager

Digital, Virtual and Ventures




Tomas Villanueva, DO, MBA, FACPE, SFHM

Associate Vice President

Clinical Resources



Show Notes:

[00:38] Guest Introductions, Background on CentraCare

[02:30] Why digital transformation is crucial in today’s health care environment

[05:30] How consumerism is accelerating digital transformation in health care

[08:45] Overcoming generational barriers with digital technology

[11:04] COVID Pandemic as digital technology accelerator


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