Thursday May 11, 2023

Benefits of improved clinical communication: a success story, Part 1

This episode features a physician who is a long-term listener to the podcast and developed an exciting process with his clinical colleagues. He joins the program to discuss the tool that has improved communication among staff and patients on the oncology floor.


Tomas Villanueva, DO, MBA, FACPE, SFHM
Senior Principal
Clinical Operations and Quality


Devendranath (Dev) Mannuru, MD, CHCOM
Internal Medicine Hospitalist
CDI and Quality Physician Advisor
Sanford Hospital – Fargo


Show Notes:

[01:30] The Interact and Impact Project

[02:10] Rationale behind the initiative

[03:25] Gap analysis on the floor

[04:48] Assessment

[05:57] A unique tool

[06:44] Benefits of geographical rounding

[08:17] Engaging the team


Links | Resources:

To contact Modern Practice:

Dev’s email:

Oncology Nursing SBAR – Final Copy (Sanford Hospital): Click here

Nursing SBAR for Med-Surg Units – Final Copy (Sanford Hospital): Click here

Interact and impact framework (Vizient presentation): Click here


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