Thursday Dec 22, 2022

Clinical quality: the elusive panacea, Part 1

Since the publication of “To Err Is Human” over 20 years ago, focus on healthcare quality has intensified. Yet, progress has been halting at best, with hospital-acquired conditions, medication errors, and many other issues still prevalent. This episode begins a three-part series on clinical quality: why it is still elusive and what are recommended actions that clinical practices and organizations can take to attain quality improvement.

Guest speakers:
Angela Hunt, RN, MBA, CCDS
Principal, Clinical Documentation
Vizient

Rick May, MD
Senior Principal, Clinical Quality Improvement
Vizient

Moderator:
Tomas Villanueva, DO, MBA, FACPE, SFHM
Senior Principal, Clinical Operations and Quality
Vizient

Show Notes:

[01:22] The status of clinical quality today

[02:49] The impact of the workforce shortage

[03:42] Areas of concern

[04:54] Process and training issues

[05:43] The impact of financial issues

[08:06] Clinical documentation issues

Links | Resources:

Advance clinical operations and quality (Vizient) Click Here