Clinical workforce wellbeing: leading through COVID-19 and beyond

Returning to normal in the era of COVID-19 may not be possible. Instead, we are likely heading toward a new normal, the disease having taken a huge toll on our lives and forcing a changed approach to health care. For caregivers, the toll has been devastating. Some clinicians have faced an overwhelming surge of coronavirus patients while others a dropping census and corresponding drop of hours and pay. Reports of caregiver PTSD are on the rise, and this episode will cover ways health care leaders can support their caregivers in this challenging time.

 

Guest speaker:
Robert Dean, DO, MBA
Senior Vice President
Performance Management
Vizient

Moderator:
Tomas Villanueva, DO, MBA, FACPE, SFHM
Associate Vice President
Clinical Resources
Vizient

 

Show Notes:

[02:00] Impact of COVID-19 on clinician workforce

[03:37] How leadership matters

[05:15] Four keys to establish a favorable environment

[07:30] Effects of quality of leadership

[08:48] Vizient’s clinical workforce wellbeing playbook

[10:53] What clinical staff members need most right now

[12:27] “Compassionate leadership”

[16:33] Investing in the engagement, resilience and retention of clinicians

 

Links | Resources:

Caring for our caregivers during COVID-19: Click here

Outbreaks can be stressful: Click here

Vizient’s clinical workforce well-being playbook: Click here

Addressing staff resilience and PTSD during COVID-19 (PowerPoint—including presentation from Steve Swenson of Mayo Clinic): Click here

Vizient’s disaster preparedness page: Click here

 

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