Fit for the future: challenges facing health care systems in a pandemic era and how to solve them — Part 2

On this episode, we continue our discussion on declining operating margins in health care and what we need to do in addressing the challenge through a phased strategic approach to improve margin optimization.


Guest speaker:

Celina Burns


Financial Performance Solutions




Tomas Villanueva, DO, MBA, FACPE, SFHM

Associate Vice President

Clinical Resources



Show Notes

[00:29] Operating margins

[01:37] Improving operating margins

[02:51] Stabilizing and preparation phase of growth strategy

[03:20] Managing your “portfolio”: having the right service-line mix

[03:49] Acquisition: not a strategy but a strategy enabler

[05:00] Focus on scaling

[07:06] Importance of analytics

[07:42] What should operations look like?

[09:13] Examples of organizations successfully optimizing margins

[10:34] Resist the urge to go back to “normal”


Links | Resources:

Creating a sustainable business model in an emerging value-based care market Click here

Hospital operating margins decline in 2019 (HFMA) Click here

Hospital margins fell 174% in April Click here


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