National scorecards: making the metrics count

In the previous episode we covered how to optimize your national scorecard performance. On this episode we examine the data points that drive national scorecard performance. Ratings organizations track thousands of metrics on each hospital, attempt to run these through analytic programs and then spit out grades. It is a confusing jumble, and in this discussion, we share how to focus on the metrics that matter.


Guest speaker:
Rick May, MD
Senior Principal
Clinical Quality Improvement
Orthopedic Surgeon

Tomas Villanueva, DO, MBA, FACPE, SFHM
Clinical Operations and Quality


Show Notes:

[00:40] Making sense of the metrics

[02:42] Limitations to the data

[03:53] More than just “end-of-the-trail” metrics

[06:39] Trend toward quality and how to achieve ROI

[08:20] Re-examining your approach to quality


Links | Resources:

To contact Modern Practice:

Dr. May’s contact email:


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