Thursday Feb 10, 2022

Quality & Patient Safety Part 1

Now more than ever, it is critical that health care organizations advance quality while operating efficiently. This episode explores best practices for quality department structure, governance and priorities, while looking ahead to the opportunities new technologies may bring.

Guest speaker:
Charlene Sanders, MHA, CPHQ, RHIT, CCDS
Senior Consulting Director
Vizient

Moderator:
Tomas Villanueva, DO, MBA, FACPE, SFHM
Principal, Clinical Operations and Quality
Vizient

Show Notes:

[00:51] Quality department reporting structure

[03:30] Quality governance

[04:42] Getting buy-in from and information to clinicians

[05:24] Optimal FTE mix for quality

[06:37] Determining priorities

[07:10] Impact of COVID on quality initiatives

[09:40] Impact of new technology

[10:49] Quality scorecards

[11:57] Data overload