Quality & Patient Safety Part 2

We continue our discussion on quality and safety. We talk about always improving on messaging and telling the patient story which connects back to what the data shows. We also talk about value based purchasing and connecting the quality story to the financial impact. We touch on strategic plans and quality metrics while taking into account national scorecard priorities. We also talk about creative initiatives for physicians, having shorter meetings, and effective safety huddles.

 

Guest speaker:
Charlene Sanders, MHA, CPHQ, RHIT, CCDS
Senior Consulting Director
Vizient

 

Moderator:
Tomas Villanueva, DO, MBA, FACPE, SFHM
Principal, Clinical Operations and Quality
Vizient

 

Show Notes:

[00:41] Gaining executive buy-in for your quality agenda

[02:36] Quality reputation and connecting the story with the financial impact

[03:46] Measures to include in a leadership dashboard and a service line dashboard

[04:36] Communicating with physicians and showing results to move the dial

[05:11] Creatively engaging physicians in quality initiatives and meeting them where they’re at

[07:50] Having effective patient safety huddles driven and led by the executive team 

[09:41] Being nimble and creative while still dealing with daily clinical challenges 

[10:46] The quality agenda should be top of mind 

[11:26] It's important to support each other

 

Links | Resources:

To contact Modern Practice: modernpracticepodcast@vizientinc.com

Charlene Sanders contact email: charlene.sanders@vizientinc.com

 

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