The impact of COVID-19 on health care: Lessons learned—Part 2

This episode continues the series on valuable insights gained in the handling of the COVID-19 crisis. We will discuss skills clinical leaders and staff have developed to cope with new risks and responsibilities. Also, we will examine a renewed focus nationwide on patient and family engagement, how to remain competitive when having to shut down operations and how to plan for patient cohorting in the future.

Guest speaker:
David DiLoreto, MD, MBA
Consulting Principal
Sg2

Moderator:
Tomas Villanueva, DO, MBA, FACPE, SFHM
Associate Vice President, Clinical Resources
Vizient

Show Notes:
[00:28] Staff and leadership resilience
[02:06] Listening to the consumer voice
[04:16] Importance of patient families
[05:40] Financial impact on health care sector and fee-for-service
[09:00] Changes in the competitive landscape
[09:39] On remaining competitive
[12:18] Impact of patients dying alone
[13:28] Cohorting patients: the new norm? 

Resources:
Vizient COVID-19 webinar page, including May 27 webinar “Roundtable discussion: moving forward through lessons learned during COVID-19”: click here
Vizient’s disaster-preparedness site: click here
Sg2 Perspectives: A new podcast connecting you to Sg2 thought leadership … anytime, anywhere: click here
“The Mental Health Consequences of COVID-19 and Physical Distancing: The Need for Prevention and Early Intervention” (JAMA Internal Medicine): click here
“After COVID-19—Thinking Differently About Running the Health Care System” (JAMA Network—JAMA Health Forum): click here
“Life after COVID-19: What Will Change?” (The Medical Futurist): click here

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