Archive for May 2020

Welcome to Modern Practice. This episode will focus on the effect of the COVID-19 crisis on pharmacy practice, which has magnified challenges already existing and caused new ones. We’ll look at lessons learned and consider strategies for the future.

 

Guest speaker:

Steven Lucio, PharmD
Vice President
Pharmacy Solutions
Vizient

Moderator:

Tomas Villanueva, DO, MBA, FACPE, SFHM
Associate Vice President
Clinical Resources
Vizient

 

Show Notes:

[01:08] Main pharmacy areas of focus

[02:43] Working together

[03:08] Repurposing legacy drugs

[04:44] Continuing to deal with drug shortages

[07:01] Changed FDA regulations

[08:54] Virtual care

[09:55] The new norm

[11:10] Dealing with a secondary surge

[12:56] What to do right now

 

Links | Resources:

Essential medications and managing drug shortages: Click here

Vizient’s disaster-preparedness site: Click here

Pharmacy Readiness for COVID-19: Click here

6 federal pharmacy policy changes in response to the COVID-19 pandemic: Click here

Pharmacy Technicians Rise to Meet Patient Needs During Coronavirus Pandemic: Click here

 

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This episode features the voices of patients and family members who share their feelings about safely resuming elective procedures. We’ll examine the role those attitudes play in the strategy of health care organizations to ramp up surgeries in the COVID-19 era.

 

Guest speakers:

Kellie Goodson, MS, CPXP

Director, Programs

Vizient

 

Mark Larson, MBA

Vice President

Sg2

 

Moderator:

Tomas Villanueva, DO, MBA, FACPE, SFHM

Associate Vice President

Clinical Resources

Vizient

 

Special thanks to these patient and family participants (and their organizations):

  • Katherine Nyholm – Beth Israel Deaconess
  • Ronnie Freeman – INTEGRIS
  • Paula Boffa-Taylor – Temple Health
  • Marcia Johnson – INTEGRIS
  • Sue Drontle – CentraCare
  • Diane Whitman – Emory Healthcare
  • Anissa Chadick – INTEGRIS
  • Helen Miyasaki – UF Health
  • Katie Alyea – Reid Health
  • Rachel Weissburg – Sutter Health
  • Frank Chatmon – INTEGRIS
  • Kelly Loyd – The Medical University of South Carolina

 

Show Notes:

[00:00] Patients voice their concerns

[02:40] PFAC definition and role

[04:50] Care strategies with patients in mind

[07:12] Survey: what patients are saying about elective surgeries

[08:08] More patient comments

[12:20] Four waves

[14:50] Personas

[17:40] Importance of engaging patient and family advisors when reopening services

[21:42] More patient comments

[24:01] Physician communication with patients

 

Links | Resources:

Connecting with patients during COVID-19: Click here

Key talking points from patient and family advisor webinar (May 1, 2020): Click here

Restarting elective surgery in the COVID-19 era (Dr. Joe Geskey, Medical Economics): Click here

Vizient’s Guidance for Resumption and Management of Electively Scheduled Surgery and Procedures in the COVID-19 Era (White Paper): Click here

Patient and family engagement at UCLA (PowerPoint): Click here

Vanderbilt Patient and Family Involvement: Click here

 

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During this pandemic, we’ve have had to suspend almost all elective procedures. This has negatively impacted patients needing or desiring those procedures, organizations depending on those procedures for revenue and clinical staff who have suffered pay cuts due to fewer work hours available.

On this episode, we’ll discuss steps and considerations organizations should make to resume elective procedures effectively and safely.

 

Guest speaker:

Jay B. Prystowsky, MD, MHPE, MBA

Principal, Solution Architecture

Vizient

 

Moderator:

Tomas Villanueva, DO, MBA, FACPE, SFHM

Associate Vice President

Clinical Resources

Vizient

 

Show Notes:

[01:53] Vizient/Sg2 approach to resuming elective procedures

[03:50] Strong and expanded governance

[09:21] Testing, surveillance and screening

[14:55] Clinical prioritization

[17:36] The perioperative process

 

Links | Resources:

Vizient/Sg2 Guidance for Resumption and Management of Electively Scheduled Surgery and Procedures in the COVID-19 Era (White Paper): Click here

Restarting elective surgery in the COVID-19 era (Dr. Joe Geskey, Medical Economics): Click here

Ten Considerations for Resuming Elective Surgery: Click here

State Guidance on Elective Surgeries: Click here

Vizient’s clinical workforce well-being playbook: Click here

 

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As health care organizations adjust to the vagaries of the COVID-19 pandemic, and the new normal it represents, they are beginning to consider resuming elective surgeries. Winning back patient confidence is a key to this process. This episode focuses on engaging patients when resuming electively scheduled surgeries and procedures.

 

Guest speaker:

Joseph Geskey, DO, MBA, MS-PopH

Principal

Data Science and Member Insights

Vizient

 

Moderator:

Tomas Villanueva, DO, MBA, FACPE, SFHM

Associate Vice President

Clinical Resources

Vizient

 

Show Notes:

[01:03] Looking at resuming elective procedures

[02:28] Importance of gaining or re-gaining patient trust

[03:43] Resuming elective procedures effectively and safely

[06:22] Communicating the limitations of testing and surveillance

[09:47] Techniques for effective communication with patients

[11:25] Shared decision-making (SDM)

[09:42] Factors to consider when communicating with patients and families

[17:32] Patient and Family Advisory Councils (PFACs)

 

Links | Resources:

Vizient’s Guidance for Resumption and Management of Electively Scheduled Surgery and Procedures in the COVID-19 Era (White Paper): Click here

Restarting elective surgery in the COVID-19 era (Dr. Joe Geskey, Medical Economics): Click here

Ten Considerations for Resuming Elective Surgery: Click here

State Guidance on Elective Surgeries: Click here

Vizient’s clinical workforce well-being playbook: Click here

 

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Returning to normal in the era of COVID-19 may not be possible. Instead, we are likely heading toward a new normal, the disease having taken a huge toll on our lives and forcing a changed approach to health care. For caregivers, the toll has been devastating. Some clinicians have faced an overwhelming surge of coronavirus patients while others a dropping census and corresponding drop of hours and pay. Reports of caregiver PTSD are on the rise, and this episode will cover ways health care leaders can support their caregivers in this challenging time.

 

Guest speaker:
Robert Dean, DO, MBA
Senior Vice President
Performance Management
Vizient

Moderator:
Tomas Villanueva, DO, MBA, FACPE, SFHM
Associate Vice President
Clinical Resources
Vizient

 

Show Notes:

[02:00] Impact of COVID-19 on clinician workforce

[03:37] How leadership matters

[05:15] Four keys to establish a favorable environment

[07:30] Effects of quality of leadership

[08:48] Vizient’s clinical workforce wellbeing playbook

[10:53] What clinical staff members need most right now

[12:27] “Compassionate leadership”

[16:33] Investing in the engagement, resilience and retention of clinicians

 

Links | Resources:

Caring for our caregivers during COVID-19: Click here

Outbreaks can be stressful: Click here

Vizient’s clinical workforce well-being playbook: Click here

Addressing staff resilience and PTSD during COVID-19 (PowerPoint—including presentation from Steve Swenson of Mayo Clinic): Click here

Vizient’s disaster preparedness page: Click here

 

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